Returns & Warranty

2023-24 BRINE WARRANTY POLICY

TO MAKE A RETURN

Please contact Warrior Headquarters to obtain an RA # for any and all returns:

DEALER HOTLINE: (800) 968-7845

EMAIL RA REQUESTS TO - returns@brine.com

ALL returns MUST have an RA number prior to sending back any product.

Contact Warrior Headquarters or your local sales rep if you have any questions regarding the Warrior warranty polic

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON WARRIOR’S PART. THIS WARRANTY SHALL NOT APPLY TO ANY PRODUCT THAT HAS BEEN SUBJECT TO ACCIDENT, NEGLIGENCE, ALTERATION, ABUSE OR MISUSE OR WHICH IS PROVEN NOT TO BE DEFECTIVE. THIS WARRANTY EXCLUDES ANY LIABILITY FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.

WARP WARRANTY

Brine Lacrosse warrants, to the original customer only, that its WARP HEAD & ISO WARP MESH will be free from defects during normal use for 60 DAYS from the date of original retail purchase provided: (see 1-4 below)

the WARP head or ISO WARP MESH was purchased from an authorized Brine Lacrosse dealer;
the customer retains proof of purchase from the original transaction; (store receipt, credit card statement, etc.)
the head has not been gratuitously abused, altered (i.e. pinched), defaced, or otherwise negligently damaged; and
the return was handled properly according to the Brine return process listed below.

Brine, upon receipt and approval of your return, will replace with the same model.

Intentional alterations to heads such as dying, melting, or bending will void the warranty on all Brine heads & ISO WARP MESH pockets
Warranty policy covers a one time replacement on the original purchased item only

HEAD WARRANTY

Brine Lacrosse warrants, to the original customer only, that its heads will be free from defects during normal use for 60 DAYS from the date of original retail purchase provided: (see 1-4 below)

the head was purchased from an authorized Brine Lacrosse dealer;
the customer retains proof of purchase from the original transaction; (store reciept, credit card statement, etc.)
the head has not been gratuitously abused, altered (i.e. pinched), defaced, or otherwise negligently damaged; and
the return was handled properly according to the Brine return process listed below.

Brine, upon receipt and approval of your return, will send you an unstrung head of the same model.

Stringing components are not covered under warranty and must be replaced by the customer.

Intentional alterations to heads such as dying, melting, or bending will void the warranty on all Brine heads.

Warranty policy covers a one time replacement on the orignial purchased item only

HANDLE WARRANTY

TITANIUM , COMPOSITE, ALL ALLOY HANDLES (**EXLUDES ALLOY 6065**)

Brine Lacrosse warrants, to the original customer only, that theses handles will be free from defects including severe bends or breakage during normal use for 60 DAYS from the date of original retail purchase provided: (see 1-3 below)

the handle was purchased from an authorized Brine Lacrosse dealer;
the customer retains proof of purchase from the original transaction; (store receipt, credit card statement, etc.)
the return was handled properly according to the Brine return process listed below.

DINGS, DENTS, AND SCRATCHES MAY OCCUR DURING NORMAL USE AND ARE NOT COVERED UNDER WARRANTY.

**MEN'S & WOMEN'S ALUMINIUM 6000 HANDLES ARE NOT COVERED UNDER WARRANTY.**
Warranty policy covers a one time replacement on the original purchased item only

GLOVES, PROTECTIVE EQUIPMENT & BAGS

Brine Lacrosse warrants, to the original customer only, that its equipment & bags will be free from defects (i.e. stitching, material flaws) during normal use for THIRTY (30) DAYS from the date of original retail purchase provided:

the item was purchased from an authorized Brine Lacrosse dealer;
the customer retains proof of purchase from the original transaction;
the item has not been gratuitously abused, altered, defaced, or otherwise negligently damaged; and
the return was handled properly according to the Brine return process listed below.

Normal wear and tear can be expected and is not covered under warranty.

Warranty policy covers a one time replacement on the original purchased item only

HELMET/GOGGLE WARRANTY

Brine Lacrosse warrants, to the original customer only, that its Helmets and Goggles will be free from defects (i.e. cracks, welding, and other material flaws) during normal use for ONE (1) YEAR from the date of original retail purchase provided:

the item was purchased from an authorized Brine Lacrosse dealer;
the customer retains proof of purchase from the original transaction;
the item has not been gratuitously abused, altered, defaced, or otherwise negligently damaged; and
the return was handled properly according to the Brine return process listed below.

Normal wear and tear can be expected and is not covered under warranty.

Warranty policy covers a one time replacement on the original purchased item only

* All repairs must be done by Brine - replacement parts are NOT available for sale *

*Altering a helmet or applying paints, or solvents to a helmet or goggle will void the manufacturer’s warranty*

BACKYARD WARRANTY

Brine warrants, that all GOALS, LAXWALLS, 6MM nets, 4MM nets, & BACKSTOPS, will be free from defects during normal use for NINETY (90) DAYS.

WARRANTY EXCEPTIONS

THE FOLLOWING ITEMS ARE NOT COVERED BY ANY WARRANTY POLICY:

- Promotional items (camp giveaways, raffle items, etc)

- Aluminum 6000 Men's & Women's Handles

- 2.5mm & 3mm Goal Nets

- ALL Mini Sticks / Mini Goals / Mini Accessories

** Brine RESERVES THE RIGHT TO REPLACE ANY AND ALL CUSTOM EQUIPMENT WITH A COMPARABLE STOCK PRODUCT

Returns Form